Recent Posts

SERVPRO is Backed by a Franchise System of Many

5/14/2021 (Permalink)

SERVPRO is a nationwide company, there are over 1700 SERVPRO franchises across the country to assist you with non-emergency services or when your property suffers an emergency.

Being part of such a strong franchise system gives each individual franchise many benefits that smaller private restoration companies do not have.

Every franchise owner backs up other franchise owners when needed.  Crew Chiefs and Technicians can be sent to other locations when storms strike and a area is overwhelmed with damages due to bad weather conditions.

SERVPRO franchises have areas that they are assigned to them through out the country, there is no competition, everyone wants to help other.

Our goal through out the company is to be the strongest and best restoration company there is. Assuring that our clients receive the best experience possible. 

What to do When Emergencies Happen After Business Hours

5/14/2021 (Permalink)

It is after normal business hours for most companies, a weekend or even a holiday and you discovery a water damage in your home or business. Do not worry SERVPRO is available 24 hours a day, seven days a week, even on weekends and holidays.

Here at SERVPRO we know that emergencies don't care what time or day they happen. We understand that and do our very best to be there for you when they happen.

Our offices make sure that there is always a professionally trained person to take your call, gather the information needed to assist you and dispatch a qualified crew to assist you with your damage.

All of this can help take the stress off of you, no calling and speaking to a machine and waiting on a call back. At SERVPRO we are always here to help.

What is a Hurricane and Who Tracks Them

5/14/2021 (Permalink)

Hurricane Season is officially June,1st through November 30th. Each year The National Hurricane Center, a division of The National Oceanic and Atmospheric Administration calculates and predicts hurricanes that are expected for the year.

A tropical cyclone is a rotating low-pressure weather system that has organized thunderstorms. When the storm’s wind reached 74 miles per hour it is classified as a hurricane.

There is a scale of 1 – 5 that is assigned to hurricanes and the higher the number the more likeliness that the damage will be worse.

  • Category 1: Winds of 74-95 mph (119-153 km/h)
  • Category 2: Winds of 96-110 mph (154-177 km/h)
  • Category 3: Winds of 111-129 mph (178-208 km/h)
  • Category 4: Winds of 130-156 mph (209-251 km/h)
  • Category 5: Winds exceeding 157 mph (252 km/h)

The Atlantic Basin is the origin of hurricanes, this includes the Atlantic Ocean, Caribbean Sea and the Gulf of Mexico, the Eastern North Pacific Ocean. Less often they develop in the Central Pacific Ocean.

Hurricanes are given names and there is a list that rotates in a six-year cycle. The World Meteorological Organization is responsible for maintaining and updating the list.

There is an average of 12 storms yearly.

There is Water Under or Around your Refrigerator

5/11/2021 (Permalink)

There is Water Under or Around your Refrigerator

The ice maker in your refrigerator / freezer has a water line attached to it so that water can enter the ice maker, freeze and make ice. If you see water under your refrigerator, around your refrigerator or the floor in that vicinity becomes noticeably wet or soft and squishy, you may have a leak from the water line going to your ice maker. It could also be a leaking valve or a clogged condensation line.

What should you do? The valve allowing water to come into the ice maker is usually located behind the refrigerator, check the valve for obvious leaks. If you don’t see water leaking from the valve or the line itself cut off the valve to stop any further damage.

If you do not have a valve behind the refrigerator and the line (tubing) goes through the floor or ceiling to another area you will have to follow the tubing to the area where it is attached to the water intake valve. When you find the valve inspect it for leaks and then cut the valve off. If the water line is not in a controlled temperature environment it is also subject to freezing. Condensation line on the appliance can also become clogged and that will need to be check.

If you are unable to perform these inspections on your own call a professional to assist you with them but first turn the water to the appliance off.

Damage to your flooring should be mitigated by a professional restoration company. If you are filing an insurance claim ask your repair man to leave all repaired parts with you for the insurance adjuster.

Commercial Heating and Air Cooling Units

5/11/2021 (Permalink)

Commercial Heating and Air-Cooling Units

Commercial heating and air-cooling units are installed in building that are not considered residential, some commercial buildings can be labeled as residential use, examples of residential use buildings are apartment complexes, nursing homes, retirement complexes.

Commercial heating and air-cooling units vary in type and size, to determine the size and how many units are needed to efficiently control the heating and air conditioning for the space size calculations are done using a mathematical formula. The formula used has many factors, the main parts of the formula are based on square footage of the air temperature to be controlled and the BTU’S (size) of the system. There are many other factors, including how many people will normally be in the space, how many windows are in the space.

Placement of units can be in different places, some placed outside on the ground level, some are placed on the roof of the building and others are placed in the mechanical room.

Controlling the temperature in the building, some buildings have numerous offices or tenants and in those areas of the building there is usually a separate thermostat that allows them to control the air temperature for that space. Retail stores and some other commercial building may use a computer program to control the air temperature from the corporate offices.

Maintenance on commercial heating and air-cooling systems should be performed by a licensed and insured heating and cooling company and the air filters should be changed quarterly if not more frequently using a good quality filter of the proper size.

High Wind Alerts and Preparing for Them

5/11/2021 (Permalink)

High Wind Alerts and Preparing for Them

The television and radio have announced that there is going to be high winds in the upcoming day or days in your area. There are things that you can do to prepare for upcoming unusually high winds. By preparing your property and contents on and around your property you can usually expect less damage from the wind.

Contents should either be taken inside or secured. Flying content can be damaged severely and cause damage to other property or even to you, family members or other friends. Secure all porch, pool and patio furniture, grills and grill covers. Bird feeders and hanging plants can easily be blown off and should also be secured.

Check your structure and repair the following things if needed, loose shingles, loose gutters and downspouts, loose shutters, gates and other fence sections, window screens, storm doors and their latches. Check any outside buildings you may have on your property for repairs needed prior to the high wind advisory.

If you have trees on your property, check them for already broken limbs and move all vehicles and anything else that can be damaged away from the trees if possible.

If you do experience damage during a wind storm and need the assistant of professionals for repairs, contact only licensed and insured companies. Referrals can be retained from other businesses, friends and neighbors.

What is Groundwater and is it Covered by Your Homeowners Insurance Policy?

5/10/2021 (Permalink)

Water sitting around houses Groundwater

What is Groundwater and is it Covered by Your Homeowners Insurance Policy?

Groundwater intrusion into you home or commercial building is when water enters into the structure accidentally by way of the foundation, basement walls, floors or drains.

This can happen due to many reasons, storm water, drain backups, sewage system back-up, foundation cracks, improper or inadequate run off around the exterior of the building or cracks in the floor and walls.

What is affected if groundwater enters your structure? If the area is finished or unfinished there will still be damages that need to be repaired. If the area is unfinished there will most likely be insulation on the walls that is damaged and will need to be removed and replaced, concrete flooring will need to have the water or sewage removed and then the concrete will need to be dried until it reaches an acceptable amount of moisture and any content that is damaged will have to be disposed of.

If the groundwater enters a finished area the damage will most likely be far worse. When groundwater enters a finished area there are many things to take into consideration, the type of flooring material and will it have to be removed and disposed of, were baseboards and drywall affected and if so, they will need to be removed, any wet insulation behind the drywall will need to be removed and replaced. All of the structure’s materials will need to be dried by a professional restoration company and a treatment applied to avoid mold growth. If this is a living area any furniture and content damage cost.

If you suffer a loss due to groundwater you will need to find the source of the water intrusion. Sometimes it is very obvious and other times you may have to call a professional to determine how the water entered. Once it has been determined how the water entered the building it is best to have the repairs made because it will most likely happen again.

Insurance coverage, most property insurance does not cover ground water intrusion but some companies do over an optional coverage you can purchase for groundwater coverage. If you have a concern about your coverage, contact your insurance company.

Commercial Services Provided by SERVPRO of Fredericksburg

5/10/2021 (Permalink)

SERVPRO of Fredericksburg provides many commercial services that are valuable to the community and surrounding areas. All of our technicians are professional, trained in the services they are providing and we are here for you twenty-four hours a day, seven days a week, including holidays.

When a commercial building needs our services in an emergency you can count on us. When you call our office, you will reach the answering service that will take your information and then dispatch the call to someone who works in our office. Our office personnel will gather all the information from you that is needed to dispatch a crew to your site. We understand that getting a business back up and running as quickly as possible is of the essence, after all time is money.

SERVPRO of Fredericksburg can provide you with emergency services for water damage, sewage back-ups, bio-hazard cleanups, trauma & crime scene cleanup, fire & smoke damages, vandalism and fingerprint dust removal.

For your commercial buildings occasional needs call on us to keep your carpets looking fresh and presentable for your clients and guest. We are also available for HVAC Duct Cleaning and odor removal, mold testing and mold removal.

Remember SERVPRO of Fredericksburg is only a phone call away.

Do you know what type of commercial lease you have on the building or space you are leasing?

4/20/2021 (Permalink)

Do you know what type of commercial lease you have on the building or space you are leasing?

There are several different types of commercial leases. The type of lease you signed dictates what you as the tenant are responsible for and what the landlord is responsible for.

Your commercial lease should be read carefully before signing. Some of the different types of commercial leases and what you should look for are listed below.

  • Gross Lease – You pay the rent; all operating expenses are paid by the landlord of the building but they may recoup their cost with “Load Factors” in the rent.
  • Modified Gross Lease – You pay the rent and a percentage of the buildings annual operating expenses. Modified Gross Lease contracts can vary greatly.
  • Triple Net Lease – You pay the rent, the taxes, insurance and all maintenance fees.
  • Double Net Lease – You pay the rent, the taxes and insurance.
  • Net Lease – You pay the rent, some portion of the taxes, insurance and maintenance fees.
  • Absolute Lease -You pay the rent, all building expense (Taxes, insurance, maintenance), you also pay roof and structural repairs. This lease type is usually for long term leases.
  • Percentage Lease – You pay the rent and a percentage of your monthly sales. This lease type is for retail sales.
  • Single Net Lease – You pay the rent and property taxes.

Preferred Vendor List

4/20/2021 (Permalink)

Preferred Vendor List for Businesses

Do you have one?

What is a preferred vendor list? A preferred vendor list is a list of businesses or people that you purchase services or products from. These are the vendors that you have a relationship, an agreement, the one that you want to call or order from when you are in need of what they provide.

Who is usually on your preferred vendor list? That depends on you, your preferred vendor list can be as small or as extensive as you want it to be.

It can include just your utility and maintenance vendors or right down to the restaurants you like to order lunch from, it is all up to. The most gathered information for a vendor and a list of some preferred vendor categories are listed below. You can create your vendor list in many ways, alphabetically is not usually the best way, the best way is usually to create categories.

Once you have created a list it should be shared and stored so that everyone that will be using it has access to it, it should also be accessible from off site in case of an emergency in the building and you cannot get to it.

Below are some examples of vendors you can put on your list and some examples of information to include.

Utilities (Category)

Electricity - Company Name, Phone number, Emergency Phone Number when it applies, Fax, Address, Email, Company Representative Information, Your Account # with the Company

Internet Services – Same as above

Gas Company – Same as above

Water provider – Same as above

Grounds Keeper – Same as above

Emergency Service Providers (Category)

Plumber – Same as above

Emergency Service Providers continued

Water Damage Restoration – SERVPRO of Fredericksburg 540-373-7000

Tow Truck Company – Same as above

Snow Removal Company – Same as above

Office Supplies and Office Equipment (Category)

Xerox – Same as above

Staples – Same as above

Postage Machine – Same as above

Please remember that the above information are examples and usually there are many other vendors on the list.